Terms of service

Terms of Service

Overview

This website is operated by ScrubMe. Throughout the site, the terms “we”, “us” and “our” refer to ScrubMe. By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before accessing or using our website.

Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian
  • You will not use our products for any unlawful or unauthorized purpose
  • You will not violate any applicable laws or regulations

We reserve the right to refuse service to anyone for any reason at any time.

Product Information

We aim to display product descriptions, images, and pricing as accurately as possible. However:

  • Product colors may vary slightly depending on device screens
  • We cannot guarantee all information is always completely error-free
  • Prices and product availability may change without notice

We reserve the right to modify or discontinue products at any time.

Pricing & Payments

All prices listed on our website are in South African Rand (ZAR).

Payments are processed securely through trusted payment providers. We do not store your payment information.

We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

Shipping & Delivery

Delivery times provided are estimates and may vary due to courier delays or external circumstances beyond our control.

ScrubMe is not responsible for delays caused by:

  • Couriers
  • Weather conditions
  • Public holidays
  • Incorrect shipping information provided by customers

Please refer to our Shipping Policy for more information.

Returns & Refunds

Returns and refunds are subject to our Refund Policy.

Due to hygiene reasons, certain personal care products may not qualify for returns once opened or used.

Intellectual Property

All content on this website, including:

  • logos
  • images
  • product descriptions
  • graphics
  • branding
  • website design

is the property of ScrubMe and may not be copied, reproduced, or used without written permission.

Limitation of Liability

ScrubMe shall not be held liable for:

  • indirect or incidental damages
  • misuse of products
  • allergic reactions or sensitivities
  • delays beyond our reasonable control

Customers are responsible for using products as intended.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

We respect your privacy and take reasonable measures to protect your information.

Changes To Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes will take effect immediately once posted on this website.

Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: sales@scrubme-sa.com

Business Hours: Monday – Friday, 9AM – 5PM

Thank you for shopping with ScrubMe. 💛